Questions,answered

Yes, and it's common. We take the monitoring, patching, and after-hours load off their plate so they can focus on the work that actually needs someone in-house.

Mostly small and mid-sized teams that have outgrown ad-hoc IT but don't need a full internal department. If you're weighing your first IT hire, that's usually the right moment to talk to us.

It starts with a free assessment of your current setup. We map what you have, flag the risks, and give you a plan with clear pricing. Nothing gets migrated or changed until you've signed off on that plan.

You keep everything. Your accounts, licenses, documentation, and credentials are yours from day one, and we hand over a clean runbook to whoever takes it on. No hostage data, no exit fees.

Yes. Most of our clients have people working from home at least part of the week. We handle secure remote access, device management wherever the laptop lives, and cloud tooling that doesn't care which desk you sit at.

Yes. Internet provider, phone system, printers, line-of-business software - we become the single point of contact so your team stops playing switchboard between support lines.

We isolate the affected systems, restore from tested backups, and walk you through notification obligations if any apply. Clients on our security plans also get the prevention layer that makes this scenario far less likely in the first place.

Yes, on a schedule. A backup that has never been restored is a hope, not a plan - we run periodic restore tests and report the results so you know recovery works before you need it.

Managed IT plans are flat per-user pricing, security packages are scoped to your compliance needs, and software projects are quoted up front after scoping. The pricing page has real numbers, not a 'contact us' wall.